Gaming Operations Academy is a Spain-based leadership training and consultancy business serving operators and suppliers in the iGaming, sportsbook and land-based gaming sectors. It delivers management and leadership programmes, operational consulting on customer service, VIP, payments, fraud and compliance functions, and coaching for team leads and heads of department moving into senior roles, drawing on its founders' operator backgrounds. Programmes run in person and online for individual managers and for operator teams, and the academy also produces content on gaming operations practice.
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The supplier's tech learning space runs from 29 September to 1 October at booth C416 in Hall 3, opening with a day built around operational performance. Sessions last 30 minutes, seats are limited and registration is per lecture.