What gambling regulation is for, what a licence actually is, and what a licensed operator has to do every day. The course covers the three objectives almost every regulator shares and the models states choose between, the types of licence, what it takes to get one, what it costs and what it obliges, customer verification and anti-money-laundering in plain terms, responsible gambling from the standard tools to the operator's duty to intervene, the advertising and promotion rules and the affiliate problem, and the compliance function: framework, calendar, event reporting, complaints, enforcement and culture.
Written for people new to the industry or new to its compliance side, in any role. No legal training is assumed, and no jurisdiction's rulebook is taught; the aim is to be able to read a regulator's announcement, a licence condition or a news story about a fine and understand what is going on.
The through-line: every rule is an answer to one question, how to arrange gambling so the harm is limited, the games are honest and the money is clean, and once you see the question the rules stop looking arbitrary.