eKYC

eKYC has been one of the most impactful technical changes in regulated iGaming over the past decade. Traditional KYC required players to upload identity documents and proof of address, with manual review by operator staff. The process took hours to days, drove significant deposit-to-verification drop-off, and was operationally expensive. eKYC compresses this to seconds for clean profiles, with manual review reserved for edge cases. The eKYC stack typically combines electronic identity verification (lookups against government, credit, or telecom databases), document verification (automated checks on identity document authenticity), and biometric matching (face match to the document, often with liveness detection). The major vendors (Veriff, Onfido, Jumio, IDV) sell to multiple operators and run hundreds of millions of checks per year across regulated sectors. Pay N Play uses a different approach (verification through bank login) but achieves similar frictionless onboarding outcomes.