- Minimum age
- 21+
- KYC timing
- At account creation, before any gambling
- AML regime
- Operators must comply with the Law on Preventing and Countering Money Laundering (Law 768-IX, art. 15(1)(4)); players may use only one own account, and third-party funding or payouts are banned (art. 16(2)(7) and (8)).
- Deposit limits
- Before playing, players must set daily, weekly and monthly spending limits, capped online at 15%, 25% and 40% of their self-declared average monthly income (casinos and slot halls: 20%, 30% and 50%). Limits may be changed no more than once a month (Order No. 207).
- Session limits
- Online: at most 6 hours a day, 21 a week and 100 a month (casinos and slot halls: 8, 26 and 110). Continuous play is capped at 2 hours with a compulsory break of at least 15 minutes (Order No. 207).
- Central monitoring system
- State Online Monitoring System (DSOM), run by PlayCity, receives transaction data by API and gives the State Tax Service access for GGR and winnings tax. The first stage was launched in test operation in April 2026 and 11 operators were connected by 12 May 2026.
- KYC requirements
- Operators collect the player name, date of birth and whether the player is on the restriction register (art. 17). Online, identification is by qualified electronic signature, Mobile ID, BankID or other lawful methods when the player account is created; operators may ask for a selfie with a document or a video call.
- Stake limits
- Not yet verified
- Mandatory player messaging
- Operator websites must show, in Ukrainian, the licence details, rules, payout terms, responsible gambling information, a warning that under-21s may not play and the theoretical return to player, and a clock on every page (art. 24).
- Reporting obligations
- Operators report to PlayCity in forms set by the Ministry of Digital Transformation and record every bet, refund and payout in their online system linked in real time to the State Online Monitoring System (arts. 12, 13 and 15).
- Game content restrictions
- Bonuses, gifts or other incentives conditional on a player losing are banned (art. 16(2)(5)); offering free bonuses instead of a stake is banned in advertising (Law on Advertising, art. 22-1).