Unique User
Definition
A distinct person across the operator's analytics measurement, typically identified through account, device, or cross-channel reconciliation. The denominator for many performance metrics.
Why it matters
Related terms
- DAU / MAUCommercial
Daily Active Users and Monthly Active Users. Engagement metrics borrowed from broader digital products, increasingly used alongside traditional gambling KPIs.
- Active PlayerCommercial
A registered customer who has placed at least one wager within a defined reporting period. A core operator KPI and one of the inputs into ARPU calculations.
- Cohort AnalysisCommercial
A retention and revenue analysis method grouping players by acquisition period (week, month, campaign) and tracking their behavior over time.
- Multi-Account DetectionCompliance
The discipline of identifying when a single individual operates multiple accounts at an operator, breaching terms and conditions and enabling bonus abuse.
- CAC (Customer Acquisition Cost)Marketing
The fully loaded cost of acquiring one paying player, including media, affiliate, and creative spend. Compared against LTV to assess unit economics.