Active Player
Definition
A registered customer who has placed at least one wager within a defined reporting period. A core operator KPI and one of the inputs into ARPU calculations.
Why it matters
Related terms
- ARPU (Average Revenue Per User)Commercial
Net or gross revenue divided by active player count over a period. Used to benchmark monetization efficiency and market quality.
- ChurnCommercial
The rate at which active players stop being active over a defined period. A leading indicator of retention health and product fit.
- First Time Depositor (FTD)Commercial
A player who has just made their first deposit. The conversion of a registration into an FTD is a primary commercial KPI and a standard affiliate payout trigger.
- NGR (Net Gaming Revenue)Commercial
GGR minus the net cost of bonuses and other defined adjustments. The closer-to-commercial measure of operator revenue.
- RetentionCommercial
The discipline and metrics around keeping acquired players engaged over time. The inverse of churn and the foundation of LTV.
- SegmentationMarketing
The discipline of dividing the player base into actionable groups based on behavior, value, demographics, and risk. The foundation of CRM, marketing, and risk management.