- Minimum age
- 18+
- KYC timing
- Verification must be completed when the customer relationship is established and before the first deposit (s. 3). Until then only a temporary account is allowed: deposits capped at DKK 10,000, no withdrawals, closed if not verified within 30 days (s. 6). Spilpakke 1 agreed to abolish temporary accounts; not yet enacted.
- AML regime
- Gambling providers are obliged entities under the Anti-Money Laundering Act. Amendments in force from 15 September 2026 require proliferation-financing risk assessments, controls for financial sanctions and an independent audit function. Recent cases show enhanced due diligence is expected early: Betano was reprimanded for waiting six months after a new customer deposited DKK 199,500 in 16 days.
- AML supervisor
- Danish Gambling Authority (Anti-Money Laundering Act, s. 65)
- Deposit limits
- Before playing, every player must set a daily, weekly or monthly deposit limit; the operator may not pre-set the amounts except an upper limit, and an increase takes effect after 24 hours at the earliest (BEK 682/2025, s. 21; BEK 684/2025).
- Loss limits
- None required today. Spilpakke 1 agreed a mandatory loss limit and a 48-hour delay before increases to deposit or loss limits take effect; not yet enacted.
- Session limits
- No session limit; a clock must be visible on the site at all times (BEK 682/2025, s. 17). Spilpakke 1 agreed automatic log-out after 15 minutes of inactivity; not yet enacted.
- Affordability checks
- Operators must monitor players' gambling patterns and act to prevent problem gambling, with written procedures, risk assessment of players and records kept for five years (BEK 682/2025, s. 22).
- Central monitoring system
- SAFE data store with the DGA Tamper Token integrity system, plus ROFUS checks by web service at registration, at every login and within 24 hours before any marketing is sent (BEK 682/2025, ss. 25 and annex 1).
- Data localisation
- Game data must be held in the licensee's own data store (SAFE) on a server physically separate from the gaming system, with online access for the DGA; the online casino order sets no Danish location for it.
- KYC requirements
- Operators must collect and verify the player's name and CPR number (or equivalent), with documentation set by a risk assessment. An electronic ID from the Danish national scheme (MitID) or one approved by the DGA, at substantial assurance or higher, is required to open an account, on first login from a new device and to change identity details; deposits, withdrawals and changes of payment instrument need electronic ID or strong customer authentication (BEK 682/2025, ss. 2 and 7, with equivalent rules in BEK 684/2025).
- Stake limits
- Not yet verified
- Mandatory player messaging
- Sites must show that under-18s may not play, responsible gambling information prepared with a treatment centre, a self-test, Danish treatment centres, the StopSpillet helpline and ROFUS, with the DGA licence mark on the front page (BEK 682/2025, ss. 15 and 16).
- Reporting obligations
- A compliance report one year after the licence is taken into use, prepared by a DGA-approved firm and due within 14 months, then an annual statement within five months of each financial year end (Gambling Act, s. 43). Monthly duty returns by the 15th of the following month.
- Game content restrictions
- Online bingo formats are prescribed, with at least 3 seconds between drawn numbers (BEK 682/2025, s. 19). Spilpakke 1 agreed bans on bonus buys and on celebrating losses with win effects on slots; not yet enacted.